JudgePop Care

Support and reports

Choose a request type and we will ask only for relevant information. We never ask for your app password or authentication token.

Create a request Check request status Confidential security report

Web requests currently use the official support email. You must send the message in your email app; online ticket status is not yet connected to the production database.

General Inquiry

Ask for help with another service topic.

Account Inquiry

Ask about account settings, access, or management.

Sign-in Problem

Report a sign-in or authentication problem.

Apple Sign-in Problem

Ask for help with Sign in with Apple.

Google Sign-in Problem

Ask for help with Google sign-in.

Bug Report

Report a reproducible app or website error.

Feature Suggestion

Share an idea for improving the service.

Report a Post

Report a post that may be problematic.

Report a Comment

Report a comment or reply that may be problematic.

Report a User

Report an account or user behavior.

Copyright Report

Submit a copyright-related report and supporting details.

Privacy Inquiry

Ask about the handling of personal information.

Defamation or Rights Report

Report content that may infringe personal rights.

Illegal Content Report

Privately report content that may be unlawful.

Security Vulnerability Report

Use a dedicated route to report a sensitive security issue.

Advertising Inquiry

Send a question related to advertising.

Partnership Inquiry

Ask about a business or service partnership.

Press Inquiry

Send a media or press-related question.

Lucky Code Inquiry

Ask about official code use or an error.

Other

Use this when no other request type applies.